Effective Date: 10/01/2025

Neuse River Home Renovations ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

When you visit our website or contact us, we may collect:

• Personal information you voluntarily provide (such as your name, email address, phone number, or project details).

• Non-personal information automatically collected (such as browser type, device information, or website usage data via cookies or analytics tools).

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide our home improvement services.

• Improve our website and customer experience.

• Conduct internal data analytics for marketing purposes (such as understanding customer needs and improving service offerings).

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes.

3. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience and gather information about website traffic and interactions. You can disable cookies through your browser settings, though some features of the site may not function properly without them.

5. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

6. Your Rights

If you are a resident of North Carolina or elsewhere in the United States, you have the right to:

• Request access to the personal information we hold about you.

• Request corrections to any inaccurate information.

• Request that we delete your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at the information provided below.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

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